Our machine shop has decided to explore the realm of 3D printed parts. We were looking for a good quality desk top printer to get started with. The Ultimaker has a lot of great features that set it apart from other models in this price range. The unit was delivered by the local representative (3DV) and we had it up and running within an hour. He then spent time training and going over the software and we had a newly printed part in hand within 2 hours. We have been printing parts on it every day since installation. The 'out of the box' experience has been terrific. All the work has been put in to get customers up and running very quickly.